FREQUENTLY ASKED QUESTIONS

HOW DO I KNOW POLE DANCING IS FOR ME?

You never know until you try!
We believe that pole dancing is for everyone, but we understand that you may need some convincing.  This is why we have our Intro Offer running all year long!  Come try out two weeks of classes for only $39

HOW STRONG OR FLEXIBLE DO I NEED TO BE TO START?

Come as you are!  Pole dancing is such a unique and challenging workout that we are all starting from the beginning.

WHAT SHOULD I WEAR?

Wear whatever makes you comfortable.

Shorts are recommended for pole classes.

Yoga pants are recommended for Aerial and chair classes.

I'VE SIGNED UP FOR A CLASS, BUT NOW I CAN'T ATTEND.  WHAT DO I DO? WILL I BE REFUNDED?

All bookings and cancellations must be done online through the app or website with at least 8 hours notice before class begins.  All purchases are non-refundable, but passes will remain on you account for future use until their expiry.

If less that 8 hours prior to class, please send us a message to cancel your class.  Late cancelling will result in a late cancel fee of $15 as well as the use of your pass.

I'VE SIGNED UP FOR A MONTHLY MEMBERSHIP, BUT NOW I NEED TO CANCEL IT.  HOW CAN I DO THIS?

We're sad to see you go, but we understand that life happens.

There is a fee to break your contract.

$75 if less than 6 months remaining

$150 if 6 or more months remaining

Please send an email to info@poletrix.ca at least 30 days prior to your requested cancellation date.

If you need a temporary hold (max 2 months) for medical reasons, please send us a message ASAP so we can suspend your payments.

 

ABOUT POLE TRIX

Victoria's Original Pole Studio

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Since 2007 Pole Trix has been bringing the heat to Victoria's dance and fitness community. Out growing more than one location until finally landing in our current custom built home, we have 13 foot brass, stainless, and chrome poles for all your poling needs. We have classes for every fitness and experience level, and are modification masters. We will always find something you can safely do! 
Our aerial program is fun and progressive, with our own flair of course. We also have other challenging and often humbling classes like Chair Trix and Pole Conditioning. We admit we have so much fun in all our classes we forget we are working out! 
Your creator of Pole Trix, Nicole, can be found around the studio on Mondays and for special classes, but her love of fun and dance is carried on with the talented and fabulous instructors and students the rest of the week! Come by for a welcoming good time, everyone welcome!